Customer service adviser- bike hut- 16 hours
Job no: 492912
Work type: Part time
Site: South Shields
Categories: Retail Colleagues
About the role
Passionate about bikes as you are customers? Know your way around a bike and fancy turning your hobby into a career? Then how about working in one of our Halfords Bike Huts as a Bike Mechanic? Responsibilities will include; bike building, PDI as well as general repairs and servicing. You’ll deliver exceptional customer service and specialist knowledge around the benefits of cycle maintenance and servicing.
If you enjoy working in a fast paced busy environment with plenty of variety and chances to learn new things then you will love Halfords!
Bring your personality, enthusiasm and passion for bikes, Retail and Customer Service and we’ll give you the tools and training to be a success! From our 3 Gears training and Retail Level 2 Qualification to our Step up Programmes (up to Area Manager), Apprenticeship and Graduate schemes, the scope for development really is in your hands!
If that’s not enough to tempt you, we’ll offer you the following benefits;
*A competitive salary
*Annual leave starting at 5.6 weeks increasing to 25 days holiday plus 8 bank holidays
*25% colleague discount
*Employee Assistant Programme
*Save As You Earn share scheme
*Access to a range of shopping discounts at high street retailers
*Healthcare cash plan (self and family)
*Long service awards
*Trade Price Bike Scheme
*Training courses available via our E-learning hub
I’m sure you’ve heard of Halfords, after all with over 110 years’ experience synonymous with travel, we’re a household brand in the UK and ROI. In a nutshell, we’re the UK’s leading retailer of automotive and cycling products and also a leading independent operator in car servicing and repairs.
In terms of success, our strategy is going from strength to strength – our aim to deliver group sales in excess of £1 billion by the end of financial year 2016 was actually achieved by the end of financial year 2015, a year ahead of plan! In the retail world this puts us in a great place. And just to add to this success, for the second year running we’re one of the Sunday Times ‘Top 25 companies to work for’.
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