Halfords

About us

At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment.

The teams at our Redditch Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth. Everyone brings their individual knowledge and experience to work every day, working as one team to keep things moving smoothly.

If you’re willing to get stuck in, you’ll love it here too. So put yourself at the heart of a dynamic, fast-paced working environment where expertise and focus take people far.

About the role

As the Resourcing Delivery Consultant, you’ll play a key role in ensuring a seamless and efficient recruitment process for our Support Centre. From sourcing top talent to managing recruitment activities and administration, you’ll help attract the best candidates while continuously improving our hiring processes. You’ll also be responsible for tracking, updating, and reporting on recruitment activities, ensuring clear communication with stakeholders and driving ongoing optimisation for an even better candidate and hiring manager experience.

Your Responsibilities

• Proactively source candidates using a mix of job boards, social media, internal databases, and other creative channels. Conduct thorough candidate screening to assess qualifications, experience, and cultural fit.
• Ensure an exceptional candidate experience throughout the recruitment process. Provide timely updates, feedback, and clear communication to candidates, ensuring they feel engaged and well-informed at every step.

• Partner closely with Hiring Managers to understand role requirements and deliver consistent, high-quality service throughout the recruitment lifecycle. Provide timely updates on candidate progress and advise Hiring Managers on the best approaches to candidate selection.
• Actively seek opportunities to improve the recruitment process by identifying inefficiencies, bottlenecks, or areas of potential improvement. Implement best practices to streamline workflows, reduce time-to-hire, and improve the overall candidate and Hiring Manager experience.
• Ensure that all stages of the recruitment process (from job posting to onboarding) are streamlined, well-organised, and consistently meet the expectations of Hiring Managers and candidates.

Required Skills & Experience

• Ability to source candidates effectively using various channels, and assess them for fit with job requirements and culture.
• Strong organisational skills to track candidate progress, update recruitment systems, and provide timely and accurate updates to Hiring Managers and stakeholders.
• Manage recruitment processes and tasks with precision, ensuring all stages are accurately documented and deadlines are met.
• Demonstrated ability to identify inefficiencies and introduce improvements to enhance the recruitment process and service delivery.
• Ability to maintain clear, transparent, and timely communication with Hiring Managers, candidates, and other stakeholders at all stages of the recruitment process.
• A strong customer-service orientation, ensuring that Hiring Managers and candidates have an exceptional experience throughout the recruitment lifecycle.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

At Halfords, we operate a hybrid working policy with 3 days per week on-site at our support centre in Redditch Worcestershire.