Halfords

Job Outline (Key Objectives)

• To be responsible for the continued monitoring of our body-worn camera footage throughout our Commercial Fleet Services, Halfords Mobile Experts, Consumer Garages, and Retail business units.
• To ensure the health, safety, wellbeing, and compliance of our colleagues meets the highest standards.
• To monitor real-time surveillance, review recorded footage, report unsafe behaviour, identify suspicious activity, and coordinate concerns with the wider health & safety team for investigation purposes.
• To actively manage, deploy, monitor, and maintain our body-worn camera assets and systems to ensure they remain fit for purpose and function correctly.
• To ensure the overall management and handling of data is in accordance with GDPR.

Key Responsibilities

• To proactively monitor real-time and recorded body-worn camera footage from our colleagues operating within Commercial Fleet Services, Halfords Mobile Experts, Consumer Garages, and Retail business units consistently.
• To maintain both a high, and constant vigilance throughout all business units, ensuring quick identification of tasks, activities, or behaviours with a potential to cause harm.
• Track and monitor individual behaviour (colleague, customer & third party) with prompt follow up and responses to both health & safety and operational management for any identified irregularities.
• To secure clear and detailed evidence (footage) to support with overall investigations.
• To ensure all systems, devices, and assets are being maintained to a sufficient operational standard and functioning as intended.
• To follow data protection laws (GDPR) and maintain confidentiality of recorded footage.
• To keep detailed logs of events, inclusive of accidents, incidents, violence & intimidation, dangerous occurrences, poor behaviour, and safety concerns, along also with any defects and potential misuse of assets.
• Communicate with on-site operational teams, health & safety business partners, emergency responders, and law enforcement as required.
  
  
• To conduct regular system tests and report any technical issues to internal and external stakeholders.
• To ensure you adhere to company security policies and procedures.
• To support the wider health & safety department in the undertaking of investigations to identify both root cause, and preventative measures to prevent reoccurrence.
• Identify, promote, and raise awareness of ‘Good Practice’ examples (individual & site recognition).
• Assist the Senior Health & Safety Business Partners and Health & Safety Business Partners in maintaining effective working relationships with Halfords Directors, Managers, Colleagues, Trade Unions, Partners, Contractors, and all other relevant stakeholders.
• To liaise and support the Halfords Group on any matters concerned or connected with Employee and Public Liability whilst maintaining the strictest confidentiality at all times.
• Support and participate in department, corporate, individual, and sponsored projects.
• Represent the Halfords Group in a positive manner.
• Ensure you maintain a healthy and safe working life balance whilst working for the Halfords Group.

Key Skills & Experience Requirements

ESSENTIAL

• A minimum of 2 years CCTV and/or control room experience.
• A good understanding of automotive and commercial processes.
• IOSH Managing Safely Certificate
• Experience in both PUWER and LOLER regulations.
• Proven experience in undertaking site audits, inspections, and spot-checks
• Ability to both prioritise and mitigate risk.
• Ability to work independently.
• Strong organisational & planning skills.
• Excellent attention to detail.
• Excellent written and verbal communication skills.
• Excellent navigation in the use of Microsoft Office and a quick learner with internal/external software solutions.

DESIRABLE

• NEBOSH Certificate
• SIA Licence
• Experience in behavioural based safety.
• Self-Driven to succeed.
• First Aid trained.
• Maintains CPD (Continued Professional Development)
• IOSH Membership (Associate / Member)

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.