Halfords

About us

At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment.

The teams at our Redditch Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth. Everyone brings their individual knowledge and experience to work every day, working as one team to keep things moving smoothly.

About the role

Halfords is looking for a Senior Supplier Manager to lead its Supplier Management Centre of Expertise (CoE), a pivotal part of Group Procurement. Reporting to the Group Head of Procurement, you’ll shape and embed a best-in-class supplier management framework, ensuring that sourcing benefits are sustained, risks are managed, and supplier performance continues to drive value across the business.

We’re seeking a proven strategic supplier leader with experience running a Supplier Management CoE in complex environments. Covering Technology, Property, Logistics, and Digital, you’ll take ownership of supplier risk assessment, savings identification, and Goods Not For Resale (GNFR) simplification, while enabling data-driven decision making that supports renewals, negotiations, and long-term supplier development. This is a high-impact role at the heart of Halfords’ Procurement transformation.

Key responsibilities

• Lead the design and rollout of a consistent Supplier Management Framework, embedding; segmentation, risk management, due diligence, performance tracking, and total cost of ownership (TCO) visibility across all brands and functions.
• Manage and inspire a team and cross-functional contract leads, improving commercial and contract management capability across the Group.
• Drive measurable improvements in KPIs, including on-time/on-budget project delivery, TCO transparency, spend under contract, supplier compliance (including ESG), and supplier performance management.
• Oversee strategic supplier relationships, using data and performance insights to maximise value, strengthen compliance, and leverage Halfords’ scale.
• Act as the Group’s subject matter expert in Supplier Management, guiding decentralised teams to align processes and controls with the CoE methodology.
• Simplify complex commercial and operational issues, providing clear direction that mitigates risks and delivers practical, measurable outcomes.
• Influence and challenge stakeholders with credibility, balancing agility in shifting priorities with a clear long-term strategic focus.
• Harness supplier data to generate actionable insights that inform contract renewals, supplier development, and benefit realisation, while proactively identifying opportunities to consolidate and simplify the supplier base.

About you

• A proven track record in strategic Supplier Management, particularly across Technology, Digital, and Data categories, delivering measurable results.
• Experienced leader with the ability to coach and inspire cross-functional teams, from product owners to finance and project managers.
• Adept at engaging at all levels and across Halfords Group companies, with a genuine focus on improving Supplier outcomes to benefit our Customers and Employees across Retail, Garages and Business to Business services.
• Skilled relationship builder, elevating supplier engagement from transactional to strategic partnerships that unlock long-term value.
• Confident influencer and negotiator, able to collaborate across technical, commercial, and operational functions while driving robust business cases.
• Commercially astute, with strong analytical skills to interpret supplier data, track performance, and support informed decision-making.
• Highly organised and execution-focused, with a history of delivering outcomes, managing risk, and optimising total cost of ownership.

Reward & benefits

• A fair and competitive salary evaluated against market data, car allowance, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays (plus holiday buy & sell, up to 5 days per year) and enhanced family leave.
• Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
• We offer hybrid working in our Support Centre, you will be based at our Support Centre 3 days a week with an optional 2 days working from home.
• You will have access to a wealth of employee discounts across the Halfords suite of products and services.
• Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

At Halfords, we operate a hybrid working policy with 3 days on site at our Support Centre in Redditch, Worcestershire.