Halfords

About us

Halfords is a leading UK provider of motoring and cycling services, with a diverse portfolio spanning specialist retail, an extensive garage network, Commercial Fleet Services, and a growing B2B offering. Together, these businesses enable us to support customers and partners with integrated, convenient solutions, ranging from e-bike and electric vehicle servicing to on-demand motoring services.

As a specialist retailer, we lead the market through customer-driven innovation, expert service, and a distinctive product range, giving customers compelling reasons to return throughout a lifetime of motoring and cycling.

The business is evolving, with a new CEO joining in 2025 to lead our next phase of growth. Our People team plays a central role in this journey, driving strategic plans that support business success while enabling our talented colleagues to grow, thrive, and build rewarding careers at Halfords.

About the role

As Senior People Partner, you will work closely with senior leaders across the Halfords Support Centre, from Executive members to functional directors, acting as a trusted advisor and strategic business partner. You will support the delivery of our business strategy by shaping and implementing forward-looking people plans that enable performance, growth, and organisational effectiveness.

Operating as a key link between the business and our centres of excellence, you will ensure the right expertise is brought together to address complex people challenges. As a custodian of culture, you will coach and challenge leaders, build organisational capability, and maximise capacity and cost efficiency, delivering measurable impact for our customers and long-term value for our shareholders.

Key responsibilities

• Partner with Executive and senior leaders to translate business and workforce strategy into future-focused people plans that drive capacity, capability, productivity, and commercial value.
• Act as a trusted advisor and cultural custodian, coaching and challenging leaders to deliver high performance, accountability, and an inclusive, engaged culture.
• Lead organisational design and workforce planning initiatives that improve effectiveness, cost efficiency, and alignment to strategic priorities.
• Use people data and business metrics to shape insight-led interventions, supporting strong commercial decision-making and measurable ROI.
• Enable and sustain complex people change, aligning behaviours, ways of working, and leadership capability to deliver long-term business outcomes.
• Serve as the primary conduit between the business and People Centres of Excellence, ensuring joined-up, high-impact people solutions.
• Identify critical capability and talent gaps, driving succession planning, pipelining, and targeted talent interventions in partnership with CoEs.
• Champion colleague experience, engagement, and Diversity, Inclusion & Equality, embedding sustainable initiatives that strengthen performance and representation.

About you

• A proven track record as a senior HR/People Business Partner within fast-paced, complex, and highly commercial organisations.
• Strong experience partnering with Executives and Directors across corporate services functions within a Head Office or Support Centre environment.
• Clear commercial acumen, with evidence of using people levers to drive performance, productivity, and sustainable business outcomes.
• Experience creating and delivering strategic people plans in partnership with Centres of Excellence, leading delivery through cross-functional teams.
• A strong background in leading significant business and people transformation, navigating ambiguity to deliver sustained change.
• Highly developed influencing, relationship-building, and data-led decision-making skills, with an agile mindset and credibility at senior leadership level.

Reward & benefits

• A fair and competitive salary evaluated against market data, car allowance, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave.
• Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
• We offer hybrid working in our Support Centre, you will be based at our Support Centre 3 days a week with an optional 2 days working from home.
• You will have access to a wealth of employee discounts across the Halfords suite of products and services.
• Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

At Halfords, we operate a hybrid working policy with 3 days on site at our Support Centre in Redditch, Worcestershire.