Halfords

About us

At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment.

The teams at our Redditch Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth. Everyone brings their individual knowledge and experience to work every day, working as one team to keep things moving smoothly.

If you’re willing to get stuck in, you’ll love it here too. So put yourself at the heart of a dynamic, fast-paced working environment where expertise and focus take people far.

About the role

We are seeking a Health & Safety Assistant to support the Group Head of Health & Safety in the integration, maintenance, and development of health and safety systems across the Halfords Group. The role will act as the primary point of contact for all health and safety matters at the Redditch Support Centre, while coordinating administrative activities within the central health and safety team. The successful candidate will also assist with day-to-day queries and manage both internal and external communications related to health and safety.

Key responsibilities

• Provide administrative and operational support to the Group Head of Health & Safety and the wider Health & Safety team.
• Maintain health and safety records, databases, and statistical reports, ensuring accurate tracking of accidents, incidents, and liability claims.
• Coordinate correspondence and documentation relating to Employee and Public Liability claims, including support to Occupational Health where required.
• Assist in the development and distribution of health and safety training materials, guidance documents, and safety communications.
• Support the delivery of the Halfords Group Health & Safety Roadmap and contribute to health and safety improvement initiatives across the business.
• Conduct office and distribution centre audits/inspections and assist with investigations into accidents, incidents, and safety concerns.
• Build effective working relationships with internal stakeholders, support Visible Safety Leadership (VSL) activities, and promote best practice across the Halfords Group.

About you

• Strong administrative background with proven organisational skills.
• Ability to prioritise workload and meet strict deadlines in a fast-paced environment.
• Demonstrates discretion and maintains strict confidentiality at all times.
• Effective team player with the ability to work independently when required.
• Dependable, proactive, and highly motivated.
• Excellent attention to detail with a high level of accuracy.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.

Reward & benefits

• A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave.
• Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.

• We offer hybrid working in our Support Centre, you will be based at our Support Centre 3 days a week with an optional 2 days working from home.
• You will have access to a wealth of employee discounts across the Halfords suite of products and services.
• Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

At Halfords, we operate a hybrid working policy with 3 days on site at our Support Centre in Redditch.