About Us
Halfords is a £1.7bn revenue listed business and the UK’s leading provider of motoring and cycling products and services. With a national footprint spanning retail, garages, mobile services and B2B, we support customers across the full lifecycle of their motoring and cycling needs. We are proud to keep the nation moving as trusted experts who love to help.
We are evolving into a truly omnichannel, service-led organisation, with over half of our revenue now driven through services. This transformation is focused on delivering more integrated, seamless customer experiences while driving operational performance and sustainable growth.
Technology at Halfords
Technology at Halfords is being reimagined as we continue our evolution into a more connected, service-led business.
We are reshaping how technology supports growth, moving towards simpler, more integrated platforms and a more scalable operating model. This is about improving how we deliver change, increasing pace and creating a more resilient and effective technology environment.
This is a significant shift. It requires stronger alignment, clearer prioritisation and a step change in our ability to deliver complex, multi-year programmes.
This role sits at the centre of that transformation.
About the Role
This is a senior leadership role responsible for translating technology strategy into execution.
Reporting to the CIO, the Head of Portfolio and Programme Management will take ownership of the technology roadmap, ensuring it is clear, integrated and deliverable and that the organisation has the structure, capability and cadence to execute against it.
You will operate across the Technology Leadership Team, acting as the connective layer between strategy and delivery. You will bring clarity to a complex portfolio, ensure alignment across multiple domains and create the rhythm and discipline required to deliver at pace.
This is not a traditional PMO role.
While governance and structure are important, the focus is on driving outcomes. You will be expected to identify where delivery can be strengthened, intervene where needed and build a more capable and effective delivery function over time.
This role offers the opportunity to shape how technology is delivered across Halfords and to play a key role in enabling large-scale, business-critical transformation.
Key Responsibilities
- Own and orchestrate the technology roadmap, translating strategy into an executable plan
- Act as “air traffic control” across the portfolio, ensuring alignment, prioritisation and sequencing of initiatives
- Establish a clear delivery cadence and governance framework that drives decision-making
- Provide executive-level visibility of progress, risks and dependencies across the portfolio
- Lead and develop the Project Management community, building capability to deliver complex programmes
- Manage resource, capacity and workload across the portfolio
- Intervene in critical programmes to support delivery and resolve issues
- Define and evolve delivery methodologies and standards, focusing on areas of greatest impact
- Drive continuous improvement in delivery capability and execution performance
About You
You are a pragmatic, outcome-focused leader with experience delivering complex, multi-year transformation programmes.
You bring:
- Experience operating across large, complex change portfolios
- Strong problem-solving capability and the ability to identify and address delivery challenges early
- The ability to operate at both strategic and operational levels
- Confidence working with senior stakeholders and influencing at Executive level
- A track record of improving delivery capability, not just managing it
Your background may include consulting or transformation environments where you have been exposed to multiple organisations, programmes and delivery models.
You are likely to thrive in this role if you:
- Focus on outcomes over process
- Are comfortable working in high-paced, evolving environments and bringing clarity where it’s needed most
- Can bring structure and discipline alongside momentum
- Are able to prioritise effectively and focus on what will drive the greatest impact
- Are comfortable operating in ambiguity and making sound, well-judged decisions
Reward and Benefits
- Competitive salary plus car allowance and discretionary bonus
- Pension, life assurance and 30 days annual leave plus bank holidays
- Ongoing development and career progression opportunities
- Hybrid working (3 days on site, 2 from home)
- Colleague discounts across Halfords products and services
- Wellbeing support and colleague networks
Diversity and Inclusion
Halfords is committed to building a diverse and inclusive workforce and we actively welcome applications from individuals of all backgrounds. We are particularly keen to improve representation within our technology leadership community.
This role follows our hybrid working model, with 3 days per week based at our Support Centre in Redditch, Worcestershire and 2 days working remotely.
